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Before setting up Microsoft Intune, review the supported operating systems and browsers.

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For help installing Intune on your device, see using managed devices to get work done and Intune network bandwidth usage.

For more information on configuration service provider support, visit the Configuration service provider reference.

Note

Intune now requires Android 5.x (Lollipop) or higher for applications and devices to access company resources via the Company Portal app for Android and the Intune App SDK for Android. This requirement does NOT apply to Polycom Android-based Teams devices running 4.4. These devices will continue to be supported.

Intune supported operating systems

You can manage devices running the following operating systems:

Apple

• Apple iOS 12.0 and later
• Apple iPadOS 13.0 and later
• Mac OS X 10.13 and later

Google

• Android 5.0 and later (including Samsung KNOX Standard 2.4 and higher: requirements)
• Android enterprise: requirements

Microsoft

• Surface Hub

• Windows 10 (Home, S, Pro, Education, and Enterprise versions)

• Windows 10 Enterprise 2019 LTSC

  For more information about managing devices running Windows 10 2019 LTSC, see What's new in Windows 10 Enterprise 2019 LTSC

• Windows 10 IoT Enterprise (x86, x64)

• Windows Holographic for Business

  For more information about managing devices running Windows Holographic for Business, see Window Holographic for Business support.

• Windows 10 Teams (Surface Hub)

  For more information about managing devices running Windows 10 Teams, see Manage Surface Hub with MDM

• Windows 10 1709 (RS3) and later, Windows 8.1 RT, PCs running Windows 8.1 (Sustaining mode)

Note

Not all Windows Editions support all available operating system features being configured through MDM. See the Windows configuration service provider reference docs. Each CSP highlights which Windows Editions are supported.

Customers with Enterprise Management + Security (EMS) can also use Azure Active Directory (Azure AD) to register Windows 10 devices.

For guidelines on using Windows 10 virtual machines with Intune, see Using Windows 10 virtual machines.

Supported Samsung Knox Standard devices

To avoid Knox activation errors that prevent MDM enrollment, the Company Portal app only attempts Samsung Knox activation during MDM enrollment if the device appears in the list of supported Knox devices. Devices that don't support Samsung Knox activation enroll as standard Android devices. A Samsung device might have some model numbers that support Knox, while others don't. Verify Knox compatibility with your device reseller before you buy and deploy Samsung devices.

Note

Enrolling Samsung Knox devices may require you to enable access to Samsung servers.

The following list of Samsung device models do not support Knox. They are enrolled as native Android devices by the Company Portal app for Android:

Windows PC software client

An Intune software client can be deployed and installed on Windows PCs as an alternate enrollment method. This functionality is only available using the Intune classic portal. You can use the Intune software client to manage 10 and later PCs with the exception of Windows 10 Home edition.

Note

Microsoft announced that Windows 7 support ends on January 14th 2020. On this date, Intune also retires support for devices running Windows 7.

For more information, see Intune plan for change: end of support for Windows 7.

Microsoft Intune will retire support for the Silverlight-based Intune console on October 15, 2020. This retirement includes ending support for the Silverlight console configured PC software client (also known as the PC agent).

For more information, see Microsoft Intune ending support for the Silverlight-based admin console.

Intune supported web browsers

Different administrative tasks require that you use one of the following administrative websites.

The following browsers are supported for these portals:

• Microsoft Edge (latest version)
• Microsoft Internet Explorer 11
• Safari (latest version, Mac only)
• Chrome (latest version)
• Firefox (latest version)

Intune classic portal

The Intune classic portal is only used for managing devices enrolled with the Intune PC software client (https://admin.manage.microsoft.com). The Intune classic portal requires Silverlight browser support.

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The following Silverlight browsers support the Intune console:

• Internet Explorer 10 or later
• Google Chrome (versions prior to version 42)
• Mozilla Firefox with Silverlight enabled (versions prior to version 56)

Note

Microsoft Edge and mobile browsers are not supported for the Intune classic portal because they do not support Microsoft Silverlight.

Only users with service administrator permissions or tenant administrators with the global administrator role can sign in to this portal. To access the administration console, your account must have a license to use Intune and a sign-in status of Allowed.